Privacy Policy – medicalwear.eu

Privacy Policy – MedicalWear.eu

The website www.medicalwear.eu is operated by S.C. MEDICALWEAR S.R.L., headquartered at Str. Bușteni Nr.12, Apt.2, Sector 2, Bucharest, Romania, registered with the Trade Registry under number J40/17996/2022, VAT RO46820963.

Scope of this Privacy Policy

This policy informs you about how we process your personal data and applies to all activities conducted by MedicalWear, including interactions with our website www.medicalwear.eu.

Personal Data We Collect

We collect only the data necessary to offer you the best shopping experience, such as:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number

We also automatically collect technical data from your device, such as IP address, browser information, and on-site activity logs.

Purpose of Data Processing

Your personal data may be processed for the following purposes:

  • To establish contact with you
  • To process and deliver your orders
  • To manage participation in contests or promotions
  • To send non-commercial or administrative messages (e.g., site updates, account info)
  • To send marketing and promotional messages

We do not collect or store any credit/debit card information. All online payments are handled securely by authorized payment processors.

Data Security

We take security seriously. Our website uses SSL (Secure Socket Layer) encryption and DNSSEC technology to ensure secure data transfer and domain verification. Hosting is provided by Shopify Inc., with your data stored on secure servers protected by firewalls.

Newsletter Subscription

Subscribing to or unsubscribing from our newsletter is voluntary and free. Every email contains an unsubscribe link. All communications comply with Romanian and international e-commerce regulations.

Sharing Your Information

We do not share your personal data with third parties for their own marketing purposes. However, we may share your information with trusted service providers who help us operate the website or conduct our business, under strict confidentiality agreements.

Your Rights

Under GDPR, you have the following rights:

  • Right to access your personal data
  • Right to rectification
  • Right to erasure (“right to be forgotten”)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent for marketing communications
  • Right to lodge a complaint with the Data Protection Authority (www.dataprotection.ro)

You can request the deletion of your data by emailing us at info@medicalwear.eu

Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy. If you’ve made a purchase, we are legally required to keep your invoice details for 10 years. In all other cases, personal data is stored for a maximum of 3 years from your last interaction with us.

Contact

If you have any questions about your personal data or how we use it, please contact us:

  • Email: info@medicalwear.eu
  • Phone: +40 (786) 757 444